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2021 Community Health Center Quality Recognitions

September 13, 2021


[Carterville, Illinois, September 10] Shawnee Health Service is pleased to announce its recognition for 2021 year as a top 30% health center in the country for “Best Overall Clinical Performance” by the Health Resources and Services Administration (HRSA). Shawnee Health Service was also recognized by HRSA as a leader in advancement of health information technology (HIT) and implementation of the patient centered medical home (PCMH) model at multiple clinics.

Out of the over thirteen thousand health centers in the United States, Shawnee Health Service was recognized in the top 30%. A multitude of different factors go in the HRSA decision making process including quality, breadth of services, modernization, and overall value of primary health care. This achievement was exceptionally rewarding due to the challenges placed on healthcare systems like Shawnee Health Service throughout the COVID-19 pandemic. Implementation of the PCMH model aids tremendously in the areas of quality and modernization by working to provide wrap around care to all patients by having medical, behavioral, and dental services readily available on site.

Shawnee Health Service Executive Director Patsy Jensen stated, “We take pride in providing the southern Illinois community with high quality health care at an affordable price. Taking an integrated approach to our patients’ health has been the key to our success.”

Since its inception in 1971, Shawnee Health Service has worked to improve the health and welfare of southern Illinois residents through the promotion, development and administration of quality, comprehensive health and social services. Shawnee Health Service believes that quality health care is a right, and continuously strives to ensure that patients receive the highest quality health care without regard to age, race, religion, sex, financial status, or where they live.


To learn more about our Patient Centered Medical Home model visit:


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