{"id":5271,"date":"2018-03-26T10:30:17","date_gmt":"2018-03-26T15:30:17","guid":{"rendered":"http:\/\/www.shawneehealth.com\/?p=5271"},"modified":"2018-03-26T10:30:17","modified_gmt":"2018-03-26T15:30:17","slug":"unsung-hero-case-manager-bryan-heine-praised-work","status":"publish","type":"post","link":"https:\/\/www.shawneehealth.com\/zh\/2018\/03\/26\/unsung-hero-case-manager-bryan-heine-praised-work\/","title":{"rendered":"\u7121\u540d\u82f1\u96c4\uff1a\u6848\u4ef6\u7d93\u7406 Bryan Heine \u7684\u5de5\u4f5c\u53d7\u5230\u8b9a\u63da"},"content":{"rendered":"<p><a href=\"http:\/\/script%20type='text\/javascript'%20src='http:\/\/WSIL.images.worldnow.com\/interface\/js\/WNVideo.js?rnd=160631971;hostDomain=www.wsiltv.com;playerWidth=630;playerHeight=355;isShowIcon=true;clipId=14222604;flvUri=;partnerclipid=;adTag=News;advertisingZone=;enableAds=true;landingPage=;islandingPageoverride=;playerType=STANDARD_EMBEDDEDscript;controlsType=overlay'\/scripta%20href='http:\/\/www.wsiltv.com'%20title='WSIL-TV%203%20Southern%20Illinois'WSIL-TV%203%20Southern%20Illinois\/a\"><script type='text\/javascript' src='http:\/\/WSIL.images.worldnow.com\/interface\/js\/WNVideo.js?rnd=160631971;hostDomain=www.wsiltv.com;playerWidth=630;playerHeight=355;isShowIcon=true;clipId=14222604;flvUri=;partnerclipid=;adTag=News;advertisingZone=;enableAds=true;landingPage=;islandingPageoverride=;playerType=STANDARD_EMBEDDEDscript;controlsType=overlay'><\/script><\/a><a title=\"WSIL-TV 3 \u4f0a\u5229\u8afe\u4f0a\u5dde\u5357\u90e8\" href=\"http:\/\/www.wsiltv.com\">WSIL-TV 3 \u4f0a\u5229\u8afe\u4f0a\u5dde\u5357\u90e8<\/a><\/p>\n<p>&nbsp;<\/p>\n<p>\u4f86\u81ea WSIL \u2014 \u5728\u672c\u9031\u7684\u7121\u540d\u82f1\u96c4\u4e2d\uff0cShawnee Health Care-Carterville Family Practice \u7684\u9818\u5c0e\u8005\u8b9a\u63da\u4ed6\u5011\u7684\u4e00\u4f4d\u6848\u4f8b\u7d93\u7406\u8d85\u8d8a\u4e86\u81ea\u5df1\u7684\u8077\u8cac\u3002<\/p>\n<p>\u6bcf\u4f4d\u60a3\u8005\u500b\u6848\u7d93\u7406 Bryan Heine \u90fd\u6703\u76e1\u529b\u63d0\u4f9b\u5354\u52a9\u3002<\/p>\n<p>&nbsp;<\/p>\n<p>\u300c\u5982\u679c\u6211\u5011\u7121\u6cd5\u5f97\u5230\u7b54\u6848\uff0c\u6211\u5011\u6703\u76e1\u529b\u70ba\u60a3\u8005\u627e\u5230\u7b54\u6848\uff0c\u300d\u5e03\u840a\u6069\u8aaa\u3002<\/p>\n<p>\u4e8b\u5be6\u4e0a\uff0c\u4ed6\u88ab\u540c\u4e8b\u517c\u57f7\u696d\u8b77\u7406\u5e2b\u52de\u62c9\u00b7\u5361\u65af\u8482\u7565 (Laura Castillo) \u7a31\u70ba\u300c\u5947\u8e5f\u5275\u9020\u8005\u300d\u3002<\/p>\n<p>&nbsp;<\/p>\n<p>\u300c\u6211\u8a8d\u70ba\u4ed6\u6bcf\u5929\u90fd\u8d85\u8d8a\u4e86\u4ed6\u7684\u5de5\u4f5c\u982d\u929c\uff0c\u300d\u52de\u62c9\u8aaa\u3002<\/p>\n<p>&nbsp;<\/p>\n<p>Bryan \u5728\u8a72\u9818\u57df\u5de5\u4f5c\u4e86 16 \u5e74\uff0c\u904e\u53bb 2 \u5e74\u5728 Shawnee Health Service \u5de5\u4f5c\u3002<\/p>\n<p>&nbsp;<\/p>\n<p>\u540c\u4e8b\u838e\u62c9\u00b7\u7c73\u52d2 (Sarah Miller) \u8aaa\uff1a\u201c\u4ed6\u5728\u67d0\u7a2e\u7a0b\u5ea6\u4e0a\u626d\u8f49\u4e86\u9019\u5bb6\u8a3a\u6240\u7684\u60c5\u6cc1\uff0c\u56e0\u70ba\u4ed6\u5011\u8058\u7528\u4e86\u5c08\u6848\u7d93\u7406\u3002\u201d<\/p>\n<p>&nbsp;<\/p>\n<p>\u5e03\u840a\u6069\u6bcf\u5929\u70ba\u60a3\u8005\u63d0\u4f9b\u4fdd\u96aa\u3001\u5b89\u6392\u4ea4\u901a\u548c\u8f49\u8a3a\u7b49\u591a\u7a2e\u8cc7\u6e90\u5354\u52a9\u3002\u627e\u5230\u7b54\u6848\u4e26\u4e0d\u7e3d\u662f\u90a3\u9ebc\u5bb9\u6613\uff0c\u5c24\u5176\u662f\u7576\u60a3\u8005\u7121\u6cd5\u8ca0\u64d4\u9069\u7576\u7684\u8b77\u7406\u6642\u3002<\/p>\n<p>&nbsp;<\/p>\n<p>\u300c\u5728\u8fb2\u6751\u885b\u751f\u65b9\u9762\uff0c\u8cc7\u6e90\u548c\u500b\u6848\u7ba1\u7406\u7684\u5229\u7528\u975e\u5e38\u7f3a\u4e4f\u3002\u9019\u662f\u81f3\u95dc\u91cd\u8981\u7684\uff0c\u5e03\u840a\u6069\u975e\u5e38\u6e34\u671b\u76e1\u5176\u6240\u80fd\u63d0\u4f9b\u5e6b\u52a9\uff0c\u300d\u52de\u62c9\u8aaa\u3002<\/p>\n<p>&nbsp;<\/p>\n<p>\u7c73\u52d2\u8868\u793a\uff0c\u6b63\u662f\u4ed6\u70ba\u60a3\u8005\u4ed8\u51fa\u7684\u984d\u5916\u52aa\u529b\u8b93\u4ed6\u8b8a\u5f97\u7a00\u6709\u3002\u838e\u62c9\u8aaa\u4ed6\u6240\u505a\u7684\u8d85\u51fa\u4e86\u5de5\u4f5c\u7684\u8981\u6c42\u3002\u4ed6\u751a\u81f3\u958b\u8eca\u9001\u75c5\u4eba\u53bb\u4ed6\u5011\u7121\u6cd5\u53bb\u7684\u9810\u7d04\u3002<\/p>\n<p>&nbsp;<\/p>\n<p>\u300c\u5e03\u840a\u6069\u5f88\u5c11\u63a5\u53d7\u62d2\u7d55\u7684\u56de\u7b54\u3002\u4ed6\u4e0d\u907a\u9918\u529b\uff0c\u76e1\u4e00\u5207\u52aa\u529b\u5e6b\u52a9\u4ed6\u7684\u75c5\u4eba\uff0c\u300d\u838e\u62c9\u8aaa\u3002<\/p>\n<p>&nbsp;<\/p>\n<p>\u5e03\u840a\u6069\u8aaa\uff0c\u4ed6\u7684\u7236\u6bcd\u6559\u5c0e\u4ed6\u8981\u4ee5\u4ed6\u4eba\u70ba\u5148\uff0c\u7d66\u4e88\u5e0c\u671b\u3002\u4ed6\u8aaa\u4ed6\u4e26\u4e0d\u89ba\u5f97\u81ea\u5df1\u5728\u505a\u4efb\u4f55\u7279\u5225\u7684\u4e8b\u60c5\uff0c\u53ea\u662f\u5728\u505a\u5225\u4eba\u6559\u4ed6\u505a\u7684\u4e8b\u60c5\u3002<\/p>\n<p>&nbsp;<\/p>\n<p>\u300c\u6240\u6709\u9019\u4e9b\u90fd\u662f\u5728\u5e6b\u52a9\u4ed6\u4eba\u3002\u6211\u7684\u610f\u601d\u662f\uff0c\u6b78\u6839\u7d50\u5e95\uff0c\u9019\u78ba\u5be6\u662f\u5b83\u7684\u610f\u7fa9\u6240\u5728\uff0c\u300d\u5e03\u840a\u6069\u88dc\u5145\u9053\u3002<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"http:\/\/www.wsiltv.com\/story\/37794253\/unsung-hero-case-manager-bryan-heine-praised-for-his-work\">http:\/\/www.wsiltv.com\/story\/37794253\/unsung-hero-case-manager-bryan-heine-praised-for-his-work<\/a><\/p>","protected":false},"excerpt":{"rendered":"<p>WSIL-TV 3 Southern Illinois &nbsp; From WSIL &#8212; In this Week&#8217;s Unsung Hero, leaders at Shawnee Health Care-Carterville Family Practice are praising one of their case managers for going above and beyond his duties. There&#8217;s not one patient case manager\u00a0Bryan Heine\u00a0doesn&#8217;t give his all to help. &nbsp; &#8220;If we are not able to get the answer, we try to find the answer for patients,&#8221; said Bryan. In fact, he&#8217;s called a &#8220;miracle worker&#8221; by colleague and nurse practitioner, Laura Castillo. &nbsp; &#8220;I think that he goes above and beyond his job title every day,&#8221; said Laura. &nbsp; Bryan has been in the field for 16 years and working for Shawnee Health Service for the past 2 years. &nbsp; &#8220;He has just kind of turned this clinic around in the amount that they utilize their case manager,&#8221; said co-worker Sarah Miller. &nbsp; On a daily basis, Bryan assists patients with a number of resources like insurance, setting up transportation and making referrals. Finding answers is not always easy, especially if a patient can&#8217;t afford proper care. &nbsp; &#8220;With rural health, there is such a lack of resources and utilizing case management. It is just essential and Bryan is just so eager to help in any way that he can,&#8221; said Laura. &nbsp; According to Miller, it&#8217;s the extra effort he puts in for patients that makes him rare. Sarah says he does more than the job requires. He&#8217;s even driven patients to appointments they can&#8217;t get to. &nbsp; &#8220;Bryan rarely takes no for an answer. He leaves no stone unturned, does everything, he can to help out his patients,&#8221; said Sarah. &nbsp; Bryan says his parents taught him to put others first, by giving hope. He says he doesn&#8217;t feel like he&#8217;s doing anything extra-special and is just doing what he was taught to do. &nbsp; &#8220;All of this is helping others. I mean, that&#8217;s really, at the end of the day, what it&#8217;s about,&#8221; added\u00a0Bryan. &nbsp; http:\/\/www.wsiltv.com\/story\/37794253\/unsung-hero-case-manager-bryan-heine-praised-for-his-work<\/p>","protected":false},"author":7,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[252],"tags":[],"class_list":["post-5271","post","type-post","status-publish","format-standard","hentry","category-news"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.4 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>UNSUNG HERO: Case Manager Bryan Heine praised for his work &#183; Shawnee Health<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.shawneehealth.com\/zh\/2018\/03\/26\/unsung-hero-case-manager-bryan-heine-praised-work\/\" \/>\n<meta property=\"og:locale\" content=\"zh_TW\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"UNSUNG HERO: Case Manager Bryan Heine praised for his work\" \/>\n<meta property=\"og:description\" content=\"WSIL-TV 3 Southern Illinois &nbsp; From WSIL &#8212; In this Week&#8217;s Unsung Hero, leaders at Shawnee Health Care-Carterville Family Practice are praising one of their case managers for going above and beyond his duties. There&#8217;s not one patient case manager\u00a0Bryan Heine\u00a0doesn&#8217;t give his all to help. &nbsp; &#8220;If we are not able to get the answer, we try to find the answer for patients,&#8221; said Bryan. In fact, he&#8217;s called a &#8220;miracle worker&#8221; by colleague and nurse practitioner, Laura Castillo. &nbsp; &#8220;I think that he goes above and beyond his job title every day,&#8221; said Laura. &nbsp; Bryan has been in the field for 16 years and working for Shawnee Health Service for the past 2 years. &nbsp; &#8220;He has just kind of turned this clinic around in the amount that they utilize their case manager,&#8221; said co-worker Sarah Miller. &nbsp; On a daily basis, Bryan assists patients with a number of resources like insurance, setting up transportation and making referrals. Finding answers is not always easy, especially if a patient can&#8217;t afford proper care. &nbsp; &#8220;With rural health, there is such a lack of resources and utilizing case management. It is just essential and Bryan is just so eager to help in any way that he can,&#8221; said Laura. &nbsp; According to Miller, it&#8217;s the extra effort he puts in for patients that makes him rare. Sarah says he does more than the job requires. He&#8217;s even driven patients to appointments they can&#8217;t get to. &nbsp; &#8220;Bryan rarely takes no for an answer. He leaves no stone unturned, does everything, he can to help out his patients,&#8221; said Sarah. &nbsp; Bryan says his parents taught him to put others first, by giving hope. He says he doesn&#8217;t feel like he&#8217;s doing anything extra-special and is just doing what he was taught to do. &nbsp; &#8220;All of this is helping others. I mean, that&#8217;s really, at the end of the day, what it&#8217;s about,&#8221; added\u00a0Bryan. &nbsp; http:\/\/www.wsiltv.com\/story\/37794253\/unsung-hero-case-manager-bryan-heine-praised-for-his-work\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.shawneehealth.com\/zh\/2018\/03\/26\/unsung-hero-case-manager-bryan-heine-praised-work\/\" \/>\n<meta property=\"og:site_name\" content=\"Shawnee Health\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/shawneehealthservice\/\" \/>\n<meta property=\"article:published_time\" content=\"2018-03-26T15:30:17+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.shawneehealth.com\/wp-content\/uploads\/2022\/08\/Shawnee-Color-e1660838904236.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"340\" \/>\n\t<meta property=\"og:image:height\" content=\"136\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"marketing\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"\u4f5c\u8005:\" \/>\n\t<meta name=\"twitter:data1\" content=\"marketing\" \/>\n\t<meta name=\"twitter:label2\" content=\"\u9810\u4f30\u95b1\u8b80\u6642\u9593\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 \u5206\u9418\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.shawneehealth.com\\\/ar\\\/2018\\\/03\\\/26\\\/unsung-hero-case-manager-bryan-heine-praised-work\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.shawneehealth.com\\\/ar\\\/2018\\\/03\\\/26\\\/unsung-hero-case-manager-bryan-heine-praised-work\\\/\"},\"author\":{\"name\":\"marketing\",\"@id\":\"https:\\\/\\\/www.shawneehealth.com\\\/zh\\\/#\\\/schema\\\/person\\\/64bc8f5baa4c3bc19cc9e69137e5aa60\"},\"headline\":\"UNSUNG HERO: Case Manager Bryan Heine praised for his work\",\"datePublished\":\"2018-03-26T15:30:17+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.shawneehealth.com\\\/ar\\\/2018\\\/03\\\/26\\\/unsung-hero-case-manager-bryan-heine-praised-work\\\/\"},\"wordCount\":342,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\\\/\\\/www.shawneehealth.com\\\/zh\\\/#organization\"},\"articleSection\":[\"News\"],\"inLanguage\":\"zh-TW\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/www.shawneehealth.com\\\/ar\\\/2018\\\/03\\\/26\\\/unsung-hero-case-manager-bryan-heine-praised-work\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.shawneehealth.com\\\/ar\\\/2018\\\/03\\\/26\\\/unsung-hero-case-manager-bryan-heine-praised-work\\\/\",\"url\":\"https:\\\/\\\/www.shawneehealth.com\\\/ar\\\/2018\\\/03\\\/26\\\/unsung-hero-case-manager-bryan-heine-praised-work\\\/\",\"name\":\"UNSUNG HERO: Case Manager Bryan Heine praised for his work &#183; 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From WSIL &#8212; In this Week&#8217;s Unsung Hero, leaders at Shawnee Health Care-Carterville Family Practice are praising one of their case managers for going above and beyond his duties. There&#8217;s not one patient case manager\u00a0Bryan Heine\u00a0doesn&#8217;t give his all to help. &nbsp; &#8220;If we are not able to get the answer, we try to find the answer for patients,&#8221; said Bryan. In fact, he&#8217;s called a &#8220;miracle worker&#8221; by colleague and nurse practitioner, Laura Castillo. &nbsp; &#8220;I think that he goes above and beyond his job title every day,&#8221; said Laura. &nbsp; Bryan has been in the field for 16 years and working for Shawnee Health Service for the past 2 years. &nbsp; &#8220;He has just kind of turned this clinic around in the amount that they utilize their case manager,&#8221; said co-worker Sarah Miller. &nbsp; On a daily basis, Bryan assists patients with a number of resources like insurance, setting up transportation and making referrals. Finding answers is not always easy, especially if a patient can&#8217;t afford proper care. &nbsp; &#8220;With rural health, there is such a lack of resources and utilizing case management. It is just essential and Bryan is just so eager to help in any way that he can,&#8221; said Laura. &nbsp; According to Miller, it&#8217;s the extra effort he puts in for patients that makes him rare. Sarah says he does more than the job requires. He&#8217;s even driven patients to appointments they can&#8217;t get to. &nbsp; &#8220;Bryan rarely takes no for an answer. He leaves no stone unturned, does everything, he can to help out his patients,&#8221; said Sarah. &nbsp; Bryan says his parents taught him to put others first, by giving hope. He says he doesn&#8217;t feel like he&#8217;s doing anything extra-special and is just doing what he was taught to do. &nbsp; &#8220;All of this is helping others. I mean, that&#8217;s really, at the end of the day, what it&#8217;s about,&#8221; added\u00a0Bryan. &nbsp; http:\/\/www.wsiltv.com\/story\/37794253\/unsung-hero-case-manager-bryan-heine-praised-for-his-work","og_url":"https:\/\/www.shawneehealth.com\/zh\/2018\/03\/26\/unsung-hero-case-manager-bryan-heine-praised-work\/","og_site_name":"Shawnee Health","article_publisher":"https:\/\/www.facebook.com\/shawneehealthservice\/","article_published_time":"2018-03-26T15:30:17+00:00","og_image":[{"width":340,"height":136,"url":"https:\/\/www.shawneehealth.com\/wp-content\/uploads\/2022\/08\/Shawnee-Color-e1660838904236.jpg","type":"image\/jpeg"}],"author":"marketing","twitter_card":"summary_large_image","twitter_misc":{"\u4f5c\u8005:":"marketing","\u9810\u4f30\u95b1\u8b80\u6642\u9593":"2 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