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ATTENTION Medicaid and AllKids Insurance Holders

March 30, 2018

Attention HFS Medicaid and All Kids Insurance Holders:


You may have received an enrollment packet asking you to select from 1 of 5 health plans. If you did not enroll, then you were likely auto-assigned to a plan. You are allowed to switch plans one time between April 1, 2018 and June 30, 2018.



Shawnee Health Care is contracted with all 5 plans.


Please be aware that many local hospitals and specialists, including Southern Illinois Healthcare (SIH) will no longer be accepting Harmony Health.


You can enroll in or switch plans:

Online at

Or by phone at 1-877-912-8880



If you need assistance completing this process, please call Shawnee Health Service at (618) 519-9200 to schedule an appointment with one of our Outreach & Enrollment Specialists. There is no cost for this service.

Please note that staff at local Illinois DHS offices cannot assist with enrolling or switching plans.


*Please note that our staff cannot make recommendations on which plan to select; they can only assist you with completing the enrollment process through Illinois’ Client Enrollment Services.


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All Shawnee Health clinics are currently closed. If you need to get ahold of the On-Call Provider, call 618-519-9200, press option #1, select your “specialty” needed and follow the prompts for our On-Call Provider. If you are dealing with an emergency please call 911 or visit the ER.

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