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March 26, 2018

WSIL-TV 3 Southern Illinois


From WSIL — In this Week’s Unsung Hero, leaders at Shawnee Health Care-Carterville Family Practice are praising one of their case managers for going above and beyond his duties.

There’s not one patient case manager Bryan Heine doesn’t give his all to help.


“If we are not able to get the answer, we try to find the answer for patients,” said Bryan.

In fact, he’s called a “miracle worker” by colleague and nurse practitioner, Laura Castillo.


“I think that he goes above and beyond his job title every day,” said Laura.


Bryan has been in the field for 16 years and working for Shawnee Health Service for the past 2 years.


“He has just kind of turned this clinic around in the amount that they utilize their case manager,” said co-worker Sarah Miller.


On a daily basis, Bryan assists patients with a number of resources like insurance, setting up transportation and making referrals. Finding answers is not always easy, especially if a patient can’t afford proper care.


“With rural health, there is such a lack of resources and utilizing case management. It is just essential and Bryan is just so eager to help in any way that he can,” said Laura.


According to Miller, it’s the extra effort he puts in for patients that makes him rare. Sarah says he does more than the job requires. He’s even driven patients to appointments they can’t get to.


“Bryan rarely takes no for an answer. He leaves no stone unturned, does everything, he can to help out his patients,” said Sarah.


Bryan says his parents taught him to put others first, by giving hope. He says he doesn’t feel like he’s doing anything extra-special and is just doing what he was taught to do.


“All of this is helping others. I mean, that’s really, at the end of the day, what it’s about,” added Bryan.

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March 9, 2018

Shawnee Health Care, Terrier Care has launched the Air Quality Flag Program at Carbondale Community High School. The Flag program uses brightly colored flags based on the U.S. EPA’s Air Quality Index (AQI) to notify people and their communities about outdoor air quality conditions. Students will raise a flag each day that corresponds to their local air quality forecast.


The Air Quality Flag Program creates awareness of outdoor air quality conditions. This helps students, faculty, and staff who suffer from asthma, respiratory issues, or heart disease better prepare for air pollution that can make symptoms worse or trigger attacks. The Program also helps faculty and staff plan daily activities that protect the health of students with these conditions.


Shawnee Health Care plans to launch the Air Quality Flag Program at Marion High School, where we operate Marion Wellness School Health Center, soon.


For more information about the Air Quality Flag Program, visit



green flag yellow flag orange flag red flag purple flag

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February 1, 2018

Shawnee Health Service Celebrates Black History Month

The month of February is dedicated to an important minority group in the United States. That group is African Americans. During Black History Month, we celebrate the achievements of African Americans, and recognize the invaluable contributions and influence of African Americans in the United States. At Shawnee Health Service, we especially celebrate the achievements and contributions of African Americans to health care and to the Community Health Center Movement.


The Community Health Center Movement has often times been connected with the Civil Rights Movement. Important visionaries in community health were/are African Americans, and it’s important to recognize their achievements.


Millions of Americans in the 1960’s lacked access to basic healthcare, not only in impoverished inner-city neighborhoods, but also in the rural neighborhoods we are more accustomed to in southern Illinois. Civil Rights activists like H. Jack Geiger and Count Gibson founded America’s first community health centers, and now over 50 years later, health centers like Shawnee Health Service and 9,000 other sites in the United States serve over 24 million patients.


To the pioneers who have focused on community health, we say thank you.



During this observance, the U.S. Department of Health and Human Services Office of Minority Health (OMH) raises awareness of health disparities, particularly in heart health and childhood obesity. OMH also provides a platform for national, state and local health organizations to discuss challenges and opportunities for the African American community, with the goal of decreasing health disparities and improving health outcomes.


This month, Shawnee Health Service will share statistics and resources to our social media pages with the goal of helping to reduce disparities and promote better health for African Americans.



Related image

H. Jack Geiger and Count D. Gibson, Jr.

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January 22, 2018

It’s a hard truth that the misuse and abuse of prescription drugs has spread nationwide. The problem has risen so high that the CDC has even characterized prescription drug overdose as a public health epidemic. Shawnee Health Service is proud to announce the launch of a Drug and Alcohol Awareness and Prevention media campaign. This campaign will support activities related to prevention, screening, and treatment of patients with mental health and substance abuse disorders.

The goals of the campaign are to:

  1. Increase awareness that opioids can be addictive and dangerous
  2. Decrease the number of individuals who try opioids for recreational purposes
  3. Increase the number of individuals who choose options other than opioids for safe and effective pain management


Prevention activities will focus on drug prevention for young people in cooperation with our two school health centers, Terrier Care and Marion Wellness.  Staff will educate students about the harmful and addictive effects of recreational opioid use. We will also provide training and education to teachers and parents on identifying risk factors and signs of adolescent drug and alcohol use.


To support these efforts, Shawnee Health Service will share educational posters, flyers, factsheets, and other resources designed to educate the public about prescription drug misuse and abuse. We will share these resources through the Shawnee Health Service, Terrier Care, Marion Wellness Facebook pages.


This campaign is supported by Access Increases in Mental Health and Substance Abuse Services (AIMS) supplemental funding. Other activities supported by this grant include purchase of 3 drug take-back kiosks, creation of educational packets for patients and community members, and other outreach and prevention efforts. Be sure to check our Facebook page for updates on our outreach efforts in the community.


If you have any questions or are interested in bringing one of our trainings to your organization, contact

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December 27, 2017

If you are Medicaid beneficiary, you may have begun receiving notices from Healthcare and Family Services (HFS), leaving you with many questions:


What is Medicaid Managed Care?

  • Managed Care is like private insurance for those on Medicaid. Rather than the state of Illinois paying providers directly, it pays insurance companies to coordinate your care, and the insurance companies then pay for the services you receive


I currently have Illinois Health Connect and received a notice that it is ending December 31, 2017. What do I need to do?

  • Right now you do not need to do anything. The state will continue to pay your providers directly until April 1, 2018.
  • Between mid-January through mid-February, you will receive an enrollment packet from HFS telling you to select a Managed Care plan.
  • You will have 30 days to enroll in a plan. If you do not select a plan before your deadline you will be auto-enrolled into a plan


How will I know which plan to pick?

  • Assistance is available to help you with the process. The organizations listed below provide free enrollment assistance to all members of the community. You do not need to be a patient to receive this service.
  • Shawnee Health Service – (618 )519-9200
  • Christopher Rural Health – (800) 408-7351
  • Rural Health, Inc. – (618) 833-4471


What information should I bring when receiving enrollment assistance?

  • Names of all providers for all household members
  • List of current medications


HFS also has a Medicaid Managed Care in Illinois Frequently Asked Questions page:


If you have any more questions about Medicaid Managed Care, you may contact Shawnee Health Service’s Outreach and Enrollment team by calling (618) 519-9200 or (844) 331-3069.

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October 31, 2017


Is your future child or newborn a Future Saluki? Register for a chance for your child to be the Shawnee Health Care Future Saluki of the Game! You will win a custom Future Saluki onesie and be recognized during a Saluki basketball game this year. Individuals will be selected to be recognized at each home Saluki Men’s Basketball game.


If basketball isn’t your thing but you still would like to support Saluki Athletics and get the custom onesie, simply submit a photo of your baby or your family to be displayed on the jumbotron.



To register, visit any Shawnee Health Care location, or send an email with the following information to


Name of “Future Saluki”

Full Name of Parent or Guardian (1) and Relationship to “Future Saluki”

Full Name of Parent or Guardian (2) and Relationship to “Future Saluki”

City or Town of Residence

Best way to reach you if you are selected.



Note: Only pre-born to one-year-old patients of Shawnee Health Care may enter. 


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October 24, 2017

Flu season is in full swing, and the best way to protect yourself (and others) from getting sick is by getting a flu vaccination. Wondering if you and your family members should get a flu vaccine this year? Here are eight good reasons:


1. The flu vaccine is the best way to avoid the flu.
The flu is very contagious. It can easily spread for one person to another.


2. Health officials recommend it.
Flu vaccines are recommended for everyone over 6 months of age. It comes as a shot or as a nasal spray. The nasal spray vaccine is an option for healthy people ages 2 to 49.


3. The flu can be serious.
The flu comes on suddenly. It can cause a high fever, headache, and extreme tiredness. It can be especially dangerous for pregnant women, children and teens, older adults, and people with certain medical conditions.


4. You’ll protect yourself and others too.
Complications from the flu can lead to hospitalization. In the United States, about 36,000 people die from the flu every year.


5. Getting the flu can disrupt your life.
A flu vaccine may help you avoid missing work or school. You won’t have to miss any fun social events either!


6. The flu vaccine is low cost and easy to get.
You can get vaccinated through any Shawnee Health Care health center.


7. You only need it once a year.
October or November is the best time to get a flu vaccine, but you can get it later than the year as well. You should get a new seasonal flu vaccine every year.


8. It is safe for most people.
You cannot get the flu from the flu vaccine. Most people have no side effects or only have very mild body aches. (However, you should not get a flu vaccine if you currently have a fever. Wait until you are well. Also, do not get a flu vaccine if you have had a reaction to a previous flu vaccine or to eggs, or if you have Guillain-Barré syndrome).


What else can you do to avoid the flu?

1. Wash your hands often. Use plenty of soap and water and wash for 20 seconds.
2. When coughing or sneezing, use a tissue and throw it away, then wash your hands.
3. Keep your hands away from your eyes, nose, and mouth.
4. Teach children when and how to wash their hands, as well.
5. If possible, avoid being around people who are sick.
6. Exercise, eating healthy foods, getting enough sleep, and reducing stress may also lower your chance of getting the flu.


To schedule an appointment for you or your child to receive the flu vaccine, call (618) 519-9200.

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October 13, 2017

Open Enrollment is the period when people can enroll in a health insurance plan. This year, the Open Enrollment Period for Medicare runs from October 15, 2017 to December 7, 2017. The Open Enrollment Period for the Affordable Care Act (ACA) Marketplace for 2018 runs from November 1, 2017 to December 15, 2017.


When you decide how to get your Medicare coverage, you might choose a Medicare Advantage Plan (Part C) and/or Medicare prescription drug coverage (Part D). There are specific times when you can sign up for these plans, or make changes to coverage you already have. You don’t need to sign up for Medicare each year. However, each year you’ll have a chance to review your coverage and change plans.


If you don’t have health insurance through a job, Medicare, Medicaid, the Children’s Health Insurance Program (CHIP), or another source that provides qualifying health coverage, the Marketplace can help you get covered. Starting November 1, you can log in to, fill out an application, and enroll in a 2018 Marketplace health plan.

Shawnee Health Service wants to help you get covered!


Our Navigators can help you go through the online system as well as answer questions you might have about the Marketplace.  While online you will be able to compare insurance options and find out if you might be eligible, based on your income, for financial assistance to lower your costs.


Navigators can help you understand things like Essential Health Benefits and how these will help improve your health.  Navigators are available during clinic hours and special event times.  You do not need to be a patient of Shawnee Health Service to receive assistance at no cost!


For assistance, please call: (844) 331-3069.

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October 3, 2017



This October, Shawnee Health Care is proud to participate in National Breast Cancer Awareness Month. Breast cancer is the second most common kind of cancer in women. About 1 in 8 women born today in the United States will get breast cancer at some point. The good news is that most women can survive breast cancer if it’s found and treated early.


If you are a woman age 40 to 49, talk with your doctor about when to start getting mammograms and how often to get them.  If you are a woman age 50 to 74, be sure to get a mammogram every 2 years. You may also choose to get them more often. Talk to a doctor about your risk for breast cancer, especially if a close family member of yours had breast or ovarian cancer. Together, you and your doctor can decide what is best for you.


Regular high-quality screening mammograms and clinical breast exams are the most sensitive ways to screen for breast cancer. Insurance plans governed by the federal Affordable Care Act must cover screening mammography as a preventive benefit every 1–2 years for women age 40 and over without requiring copayments, coinsurance, or deductibles. Shawnee Health Service Navigators are available to help you understand things like Essential Health Benefits and how these will help improve your health. If you do not have health insurance, Navigators can help you get coverage during Open Enrollment beginning November 1.


In addition, be sure to get your well-woman exam every year. Use this visit to talk with your doctor or nurse about important screenings and services to help you stay healthy. To make your well-woman exam appointment with Shawnee Health Care, OB/GYN, call (618) 519-9200.


Supporting the fighters, admiring the survivors, honoring the taken, and never, ever giving up hope.

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September 7, 2017

Please join us Wednesday, September 13 at the Shawnee Health Service Administration Building for our Career Fair! Learn more about our opportunities and what it’s like to work at Shawnee Health Service.

Please bring your resume and any applicable certifications and licensure.
View all open positions here:


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All Shawnee Health clinics are currently closed. If you need to get ahold of the On-Call Provider, call 618-519-9200, press option #1, select your “specialty” needed and follow the prompts for our On-Call Provider. If you are dealing with an emergency please call 911 or visit the ER.

  • Christmas Eve: December 24, 2020  -  Closed
  • Christmas Day: December 25, 2020  -  Closed
  • New Year's Eve: December 31, 2020  -  Regular Hours
  • New Year's Day: January 1, 2021  -  Closed
  • Christmas Eve: December 24, 2020  -  8 am - 1 pm
  • Christmas Day: December 25, 2020  -  Closed
  • New Year's Eve: December 31, 2020  -  8 am - 5 pm
  • New Year's Day: January 1, 2021  -  8 am - 1 pm
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