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Good Faith Estimate

You have the right to receive a “Good Faith Estimate” explaining
how much your medical care will cost.


Under the law, health care providers need to give patients who don’t have
insurance or who are not using insurance an estimate of the bill for
medical items and services.

  • You have the right to receive a Good Faith Estimate for the total
    expected cost of any non-emergency items or services. This includes
    related costs like medical tests, prescription drugs, equipment, and
    hospital fees.
  •  Make sure your health care provider gives you a Good Faith Estimate in
    writing at least 1 business day before your medical service or item. You can
    also ask your health care provider, and any other provider you choose, for a
    Good Faith Estimate before you schedule an item or service.
  • If you receive a bill that is at least $400 more than your Good Faith
    Estimate, you can dispute the bill.
  • Make sure to save a copy or picture of your Good Faith Estimate.

For questions or more information about your right to a Good Faith
Estimate, visit or call (618)519-9200.

All Shawnee Health clinics are currently closed. If you need to get ahold of the On-Call Provider, call 618-519-9200, press option #1, select your “specialty” needed and follow the prompts for our On-Call Provider. If you are dealing with an emergency please call 911 or visit the ER.

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