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Patient Portal

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Shawnee Health’s Patient Portal allows you more access to your care team than ever before. With just a click of a button you can now complete a variety of tasks quickly, easily, and from the comfort of your own home. In just a few minutes you can:

Schedule and prepare for your next appointment

Schedule or change appointments and fill out paperwork ahead of time.

View lab results and health information

View lab results without phone tag or a follow up appointment.

Easily pay your bill

Pay with a click instead of a check. Plus, you can save your credit card information for future payments.

Receive letters from your provider

Easily retrieve letters, like return from work or school, from your provider.

Message your provider anytime

You can securely message us to ask questions or request refills.

Request prescription refills

Easily request prescription refills from your provider.

We respect your privacy.

If you choose to use the Patient Portal, your name and e‐mail address will be treated with the same care and privacy given to your medical records.

Who can sign up?

Patients and their legal guardians can sign up for Patient Portal in accordance to the Terms and Conditions of the website.  Just ask your doctor about enrolling and you are on your way to connecting with your healthcare team.

Important Information for Parents

Shawnee Health has a legal responsibility to protect the privacy of a minor (age 12-17) who requests certain services.  Illinois law allows a minor to confidentially seek care for services such as: birth control, sexually transmitted diseases, HIV testing, substance abuse, and mental health services.  These laws are in place to protect teens that wish to keep some healthcare decisions private.  From ages 12-17 years, you will only have access to the billing tab in your child’s Portal.

Contact us for support.

For questions about the Patient Portal, call (618) 519-9200 or speak with a staff member at the front desk of any of our health centers.

All Shawnee Health clinics are currently closed. If you need to get ahold of the On-Call Provider, call 618-519-9200, press option #1, select your “specialty” needed and follow the prompts for our On-Call Provider. If you are dealing with an emergency please call 911 or visit the ER.

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